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Further
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Protecting Your Inventions--http://www.newideatrade.com/inventions.htm - Neil Armand The intellectual property transfer market is now estimated to be worth over $100 billion. If you have a new idea, a patent or an invention, you may be able to license it or sell it for millions of dollars. Many Fortune 500 companies are now making...
What is a Secured Loan? - John Mussi A secured loan is simply a loan that uses your home as security against the loan. Secured loans are suitable for when you are trying to raise a large amount; are having difficulty getting an unsecured loan; or, have a poor credit history....
Domain Name and Web Hosting Hell - Ed Zivkovic Does GoDaddy really suck? I am in the process of registering more and more domain names so it seems natural to look for the best pricing deal. Registering multiple domain names can add up quickly, especially if you register both the ...
Magic in the air: But Where Are My Millions! - Milana Nastetskaya Please, forgive me, but today I am going to sound harsh. Just got a note from one of the customers in my town. John owns a landscaping business and 3 months ago decided to take his company cyber. Well, guess what his today's note said: "Haven't got...
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Let's Talk About Trust
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Written By:
Nan S. Russell
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I agree with Brooker T. Washington, "Few things help an individual more than to place responsibility upon him, and to let him know that you trust him." I agree with Mr. Washington because I've experienced trust. I've been on both the giving and receiving side of the equation, and I know first hand the power of trust.
That's what trust is. It's power. Power to transform an ordinary, everyday, OK place to work, into an environment where people are almost unstoppable. Power to unleash creativity, commitment, enthusiasm, and fun. Power to bring out the energy, talents and gifts of individuals, to build teams, to achieve amazing results.
Look around your organization. There's some division or department or work unit or team that's like that ... some pocket of excellence where people shine, ideas flourish, and exceptional work is achieved. That's where trust is.
People work for people, not for companies. And no one needs permission to create his or her own pocket of excellence. Trust is not about them giving it to us. Trust is an action we can take. We start trust by giving trust.
But, simple behaviors diminish it. The first question I ask when a staff member shows up in my office to tell me a tale of woe about a co-worker is a simple one: "Have you talked to them?" I can count on one hand how many times in twenty years of managing that someone said yes. Ninety-nine percent of the time, the person who is the offending party was never told about the issue before it was escalated to - continued below ...
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continued ...
management. Will the co-worker feel betrayed? I did when a peer went to my boss without giving me a chance to address their concerns, or informing me there even was an issue. Was trust diminished? You can bet on that one.
Hate those e-mails where someone cc'd "the world", including your boss and your boss's boss, and everyone else's boss? Not a trust building behavior, I'd say. What can you do about it? Don't send e-mails like that and don't push the "reply all" button. Address your remarks to those that need to be included.
Ever get irritated when people blow off meetings, miss deadlines, and take weeks to reply? Not behaviors that build confidence and trust. So, be aware of behaviors that irritate you, and don't do them. Model the behaviors you want from others.
If we want to work in a trusting environment, pay attention to yourself ... to your thinking, your intentions, your actions, your commitments, and your promises. Trust is not blind or unconditional, and it's not without risk. But is it a powerful choice you can make if you want to be winning at working.
(c) 2004 Nan S. Russell. All rights reserved.
About the Author Sign up to receive Nan’s free eColumn, Winning at Working, at http://www.winningatworking.com. Nan Russell has spent over twenty years in management, most recently with QVC as a Vice President. Currently working on her first book, Nan is a writer, columnist, small business owner, and instructor
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| _Additional Resources ... |



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My Family Doesn't Take Me Seriously! - Chuck and Sue DeFiore I can't tell you how many times I hear from working mom's that people don't take their home based business seriously. Unfortunately, when I ask them how they react, they don't have real definitive answers for me. Remember, unless you take your own...
Top 10 Ways to Spot a SCAM Sportsbook - Bill Dozer SBR Analyst A sports bettor has a difficult enough time attempting to beat the odds without adding extra risk by not researching his sportsbook or monitoring its business. Just as a racecar driver will always check his equipment and wear his seatbelt, the...
Book Review: "Frugal Living for Dummies" - Deborah Shelton Publishing Guidelines: Feel free to publish the following article in its entirety in your ezine, website, or print newsletter. The resource box must be included with an active link. Please send a courtesy copy of the publication in which the...
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