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Further
Reading ...
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Identifying, Creating and Using Your USP - Robin Henry
What's your USP? Don't know, or worse still, you've never heard of it. USP is an acronym for Unique Selling Proposition. It's vital for every business to identify its inherent USP or if it can't identify it, to create it. If yours is a firm that...
How to get the best mortgage rates in any economy - Syd Johnson
Mortgage rates are intricately tied to the health of the overall economy as well as consumer demand for home loans. Two of the most important factors are the activities of the Federal Reserve Board and Fannie Mae. The Federal Reserve board sets...
UK debt becoming a cause for concern - Richard Green
The UK attitude toward debt has received a major shift over the past few years. Where once the UK was seen as a nation that held up thrift as being virtue and considered debt a vice, it has now changed to owing £1.3 trillion on mortgages, credit...
Computer In The Shop? What Do You Do Now? - Janice D Byer MVA
Have you ever had one of those days when you just feel like something is missing? … something just doesn’t feel right… like you should be doing something but you can’t remember what? Well, I had one of those days recently… my computer was in the...
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How Leaders Create Trust
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Written By:
Steve Kaye
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People buy from you, offer help, and grant rewards based on trust. Here are ways to increase your success by creating trust. While we do most of these things, missing even one of them can ruin it all.
Be Dependable
* Deliver what you promise and promise only what you can deliver. Report delays immediately. * Be on time. Leave early for appointments. Set realistic deadlines allowing for the unexpected. * Show courtesy by returning phone calls. * Be predictable. Use self control: anger repels and scares others.
Listen
* Show interest and respect by paying attention to what the other person is saying. * Ask questions. Then make it easy to answer them. * Accept the other person's ideas as valid, even if you disagree. Avoid listening through filters of what you want to hear. * Be open to new ideas. Realize that you could always know more.
Be Honest
* Tell the truth. Lies demean the teller more than they fool the listener. * Act with integrity. Make decisions as if you had to deal with all of the consequences, treat others with respect, and choose - continued below ...
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continued ...
actions that add value for everyone.
Provide Data
* Tell stories that show past achievements. Quote compliments. * Collect data. Keep a victory file of successes, testimonial letters, and other good news. If necessary, ask for testimonials, references, and compliments. * Create data. Plan good deeds that lead to complimentary stories.
Take the High Road
* Help others perform at their best. Give without expecting a return favor. * Do good things because that makes the world a better place. * Show courage during uncertainty. * Seek the good in others. * Trust others, because this shows that you expect to be trusted.
About the Author
IAF Certified Professional Facilitator and author Steve Kaye works with leaders who want to hold effective meeting. His innovative workshops have informed and inspired people nationwide. His facilitation produces results that people will support. Call 714-528-1300 or visit his web site for over 100 pages of valuable ideas. Sign up for his free newsletter at http://www.stevekaye.com
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| _Additional Resources ... |
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Web Marketers - Get Some Professional Help! - Tim Coulter
There is lots of freelance help available on the internet, from writers, editors, proofreaders and other professionals in the writing industry to software developers, graphic designers, web designers and all manner of other technical and...
Are You Beating Up On Yourself About Debt? - Mario Castagno
When you hear the word "debt", whats the first thought or feeling that comes to you? For most people debt is "bad" or it becomes the "enemy" and is something that should be avoided like the plague. Having debt does not make you a bad person....
Get More Clients Now! - Kimberly Stevens
Although David has been a graphic designer for a decade, he’s only been a business owner for a little over a year. He was becoming increasingly discouraged with his clientele. “I'm the only person in the business, and even though I’ve been in...
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