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Further
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Creating A Network That Works - Diane Hughes Do you ever stand in awe of those people who seem to know everybody and everything? I know I do! Regardless of what you're looking for, these people have their finger on the pulse of the 'Net and know where to find it. Their network of resources and...
Hurry Up!! Get Rich?? - Gail Hornback If you have an email address, then you've heard about the latest "Get-Rich" Program out. They come and go in waves, and the newest one seems to be cresting. This one is called MyListMaker. And before I say anything else, I want you to know I am...
Costly Web Copy Pitfalls - Vanessa Selene Williams One secret to a site that sells: Look at your site from your customer’s perspective. Another secret: Watch out for these common web copy pitfalls. Welcome to…nothing Look at your site’s web copy. Does it begin with “Welcome to…?” If so, get...
The Quantity Surveyor & Real Estate Development - Colm Dillon Those of you who are new to the real estate development business, need to understand what each Design professional contributes to the development team and the specific services they are capable of delivering for you. Knowing what they do for you...
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Exploit Your Very Own Gold Mine
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Written By:
Dave Balch
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I was in a store last night and they had a mailing list sign-up sheet on the counter. It said "Give us your address so we can let you know about specials, sales, and news about our store." Good idea!
Every business owner has a private gold mine just sitting there and very few seem to be taking advantage of it: their current customers. We all know how expensive it is to get a new customer, but how many of us are getting all we can from the customers we already have? This isn't rocket science; you are providing a valuable product or service and your current customers already know and trust you. Be in a position to make special offers to them to get the biggest bang for your advertising buck. To do this, you must know who they are and how to reach them. To do that, create a database that is just for customers. Anyone who has ever bought anything from you or inquired should be in it. START NOW, EVEN IF YOU HAVE NO IDEA HOW YOU WILL USE IT; it takes time to accumulate the data and enter it. Then, when you decide how to use it you'll be ready to rock 'n roll!
Collecting the data may be easy or it may not, depending on your situation. The retail merchant I mentioned earlier only had walk-in traffic, so they had to ask for the information. There's nothing wrong with that. It's actually better, because their customers are ASKING to be sold to! If your business is mail order, you already have shipping information; be sure you have their mailing address as well. If you want, you can even keep track of what they buy, so you can send them specialized mailings. If - continued below ...
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you owned a pet store, for example, you could note whether they buy dog or cat products. Then you could send specialized mailings for each type of pet.
When you are collecting the data, however, be sure to get their e-mail address. It costs nothing to ask for it, so ask for it! Here's why: when you do decide how and when to contact your customers, you can send e-mail instead of an expensive mailer to everyone with an e-mail address. You save money on labor, printing, envelopes, and postage. Plus, it gets there in minutes instead of days.
What should you send to your list? How about special offers to get people to come to your store during slow periods, or sales on slow-moving merchandise? You can start a newsletter; it doesn't have to be fancy, just keep your name in front of them and give them something useful such as recipes or "newsy" things pertaining to your products or services. Give them value. They'll give you business.
Do not miss this incredible opportunity! Start building your database now. Trust me, you'll figure out how to use it and when you do you can be very, very effective in very little time.
About the Author "Make More Money and Have More Fun" with your small business! Dave will show you how with his FREE newsletter, "Big Bucks in a Bathrobe" sent by e-mail. Visit http://www.TheStayAtHomeCEO.com to sign-up, for information on speaking services, or for copies of past articles and newsletters. Comments and/or questions are always welcome at 1-800-366-2347 or Dave@DaveBalch.com.
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Beginner Inventors Four “Mistakes” for Disaster - M R Benson Most beginner inventors get spun into the “Get Rich Quick” furor which is mistake One. Mistake Two is that beginner inventors are unaware of the risk, effort, money and resources required to bring new inventions to market and make a profit. Then...
How To Instant Balance Your Checkbook - Valerie Mills Do you cringe each month when you see your bank statement arrive online or via snail mail? You can banish traditional checkpoint balancing forever. How? By taking advantage of your bank’s “between statements” record-keeping. It’s perfectly legit...
All About Postcard Printing Services - Mart Gil Abareta Postcard printing services continue to expand in recent years. Individuals and companies have realized its importance, and have warmed up to postcards as a smart personal means of communication and an efficient business strategy. Being aware of the...
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