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Further
Reading ...
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The Death of the Loyal Customer - Wayne Patterson One of my classes in management focused on the repeat customer. The course stressed the importance of the repeat customer to the financial welfare of the business. We spent hours discussing ways to turn "first time" buyers into repeat customers....
The tale of a king and his wealth - Arun Pal Singh Copyright © 2005 Arun Pal Singh Once lived a great king who was getting old and wanted to retire. One day he announced that all his personal wealth would be distributed to the public. However one would have to earn his share as the king did not...
10 Attributes of Effective Meetings - Steve Kaye Here are ten fundamental concepts that characterize an effective meeting. Definition: A meeting is a business activity where select people gather to perform work that requires a team effort. A meeting, like any business event, succeeds when it is...
Foster Home Uses Pay Option Mortgage Loan For California Refinance - Keith Hunt “We recently received an application from Angela P. who needed to refinance her California home. While finding out her specific goals for the refinance I learned that she was a foster mom and cared for multiple "crack" babies that had been taken...
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Easier is Harder
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Written By:
Dave Balch
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Is your business as easy to operate as it could be? Is everything as efficient as it can be? I can tell that you're thinking, "What got you started on this one?"
Horse manure.
Horse manure?
Horse manure!
Since we live in the mountains, the turnout area for our horses is not level by any stretch of the imagination: it is roughly the shape of an amphitheater with the barn at the lowest point. I was, uh, "picking up" after the horses, which involves walking around with a "manure fork" (which looks like a pitch fork), scooping up the piles, and dumping them into a plastic barrel that I pull around in a little two-wheeled caddy. As you can imagine, the barrel begins to get pretty heavy after a while, and pulling it up the slopes becomes a chore. But… it would be much easier if I cleared the highest points first and then worked my way down. That way, I haul an empty barrel up the hill and, as it gets heavier, gravity will help me out as I work my way down. It's a perfect solution that takes no extra time.
Pretty obvious, huh?
Whenever we feed the horses they get pretty riled up and anxious to eat, and start pawing and banging while we measure out the proper amounts. But… if we prepare the food in advance we can feed them as soon as we get there. Then we prepare the next meal while they are eating that one. It's a perfect solution that takes no extra time.
Pretty obvious, huh?
The copies come out of our copier face up. That means that if we copy a 10-page document, we have to manually rearrange the copies because page 10 is on top instead of page 1. But… if we copy the pages in the reverse order, they come out just the - continued below ...
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continued ...
way we want them to. It's a perfect solution that takes no extra time.
Pretty obvious, huh?
The fact is that all of these solutions are pretty obvious; AFTER WE'VE COME UP WITH THEM, THAT IS! Solving problems is a tricky business because it's just too darned easy to accept things the way they are. For years, I just accepted the fact that it was a pain in the neck to make a multi-page copy on our copier. It never occurred to me that this was an inconvenience that was "fixable". As I recall, I literally slapped myself on the forehead and said "Duh!" when I realized that there was a better way. The first step in solving a problem, then, is realizing that you have one to solve.
What little annoyances to you put up with every day? Little annoyances are distracting and can actually lead to big problems because they take your mind away from your goals. Anything you can do to make your life easier is probably worth doing. Are you sure that these things are just that: annoyances? Maybe they are really little problems that can be solved with a little thought and creativity. Wouldn't it be nice to eliminate some of them so you can focus on what's really important?
Making things easier is hard work. But it's worth it.
About the Author "Make More Money and Have More Fun" with your small business! Dave will show you how with his FREE newsletter, "Big Bucks in a Bathrobe" sent by e-mail. Visit http://www.TheStayAtHomeCEO.com to sign-up, for information on speaking services, or for copies of past articles and newsletters. Comments and/or questions are always welcome at 1-800-366-2347 or Dave@DaveBalch.com.
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| _Additional Resources ... |



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Direct Selling Comparison Worksheet - Diane Drayer When you start your search for the perfect Direct Selling or Home Party Line business, here are some valuable questions to ask when comparing companies and opportunities: 1) Start up cost should be minimal. Start up cost in direct selling and...
Jennifer Johnson - Ten Free Ways to Promote Your Site Part Two In Part One, we covered five free traffic generators. Here are five more ways to acquire no cost clicks: SITE DESIGN You might not even be aware of it, but the design of your site itself - code and content - can bring more traffic your way. ...
HOW TO GET THROUGH IT WITH GOLD - Dr Jeffrey Lant In September, 1830 the Right Honorable William Huskisson, M.P., a fast-rising English politician, turned up at the opening of the Manchester Railroad, to see The Future. Somehow, a man who many thought would end up Prime Minister, couldn't...
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