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Further
Reading ...
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5 Ways To Earn A Few Extra Cash - Without Spending Much - Gina Marie Capatar
Having an extra amount of money to add to your pocket is a very nice feeling but regardless of what other people might say, it involves some kind determination, creativity and work especially if you do not have a big capital to start with. At these...
Timing Is Everything When It Comes To Buying Homes - W Troy Swezey
The old adage that “timing is everything” especially applies to buying a new home. And trying to be at the right house at the right time and get it for the right price can be tricky. Here are some guidelines to assist you: Turn to the...
How To Negotiate A Higher Price For Your House - Neeraj Varma
Negotiation is where many FSBO home sellers really have problems. The wrong attitude or a slip of the tongue could cost you thousands. Here are a few pointers to keep you on the right path: 1. Show interest in selling the house. In an effort to...
How To Make Money Online - Simon Longhurst
Catch the cash on the net…in more ways than one. Thousands of dollars in commission? Does the idea sound too good to be true? Well, it's what people like you and me are earning these days. Thanks to the Internet. Couple of years ago, you'd...
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Customer service, everyone say's their's is great
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Written By:
Vern Anderson
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Customer service, everyone say's their's is great
while a large percentage fail miserably.
By Vern Anderson
Customer service is probably the most important
part of any online business, but many are dropping
the ball.
This past week (not by design) I encountered just
how great a lot of customer service problems are
handled.
My first dealing was after I made a product purchase
and needed customer support for the product. After four
request's for support with no answer I gave up.
Now it could be that my email never got to the customer
support due to filters. I only know how the person
needing support feels.
Another web site was offering a service (45.00 per month)
I thought I might need for my web sites so this time I
sent an email to customer support asking about the quality
of their customer support and elapsed time for a reply.
Three day's later I received a reply and the tone of the
reply was, why are you bothering us when you are not a
customer. I emailed another question and never received
a reply at all.
I located this same service at another web site (only the
name was different) so I tried again. After two day's I
received my answer to their customer support implying, why
don't you signup and find out. - continued below ...
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continued ...
Now I receive autoresponder
messages every couple of day's pushing their service.
Is this what customer service on the web is coming to?
What ever happened to (the customer is always right?)
I realize that the web sites that are doing very well are
very busy handling a lot of daily chores, however customer
service needs to be at the very top of their list if they
want to continue to be very busy.
I know some sites still have excellent customer service,
three of those are, Host4Profit, Graham Hamer of Profit-Plan
and Terry Dean NetBreak Throughs. I have received excellent
customer service at these web sites.
Now I know there are a lot more with excellent customer
service, but I also know that an awful lot of the top sites
are failing miserably.
Customer support is the one thing that will make or break
a great web site with great products faster than you can
say scat.
About the Author
Vern Anderson,
Publisher News You Need http://www.newsyouneed.us
And Proud owner Plug-In Profit Site. Let Stone
Evans build you one for free. Earn residual commissions
from one web site. Create a monthly paycheck. See It Here!
http://www.beanaffiliate.com
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| _Additional Resources ... |
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How To Turn Your Bookkeeping Nightmare Into A Money-Maker - Wayne M Davies
For most self-employed people, bookkeeping is about as much fun as a root canal. But like it or not, it must be done, otherwise you'll end up overpaying your taxes big time. Perhaps this article will help you see this tedious task in a new light....
Life Settlement Overview - Grant Shellhammer
A “Life Settlement” is a lump sum settlement paid to the owner of a life insurance policy by one of many funding sources in exchange for the ownership of the policy. Never before have non-terminal policyholders been able to receive capital in excess...
Tips for first time home buyers - Ajay Pats
There's good news for renters! Recent dramatic changes in the mortgage finance industry have placed homeownership within easy reach of a greater number of people. A common obstacle today in purchasing a home is the outdated notion that obtaining a...
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