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Further
Reading ...
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Avoiding Wired Mistakes - June Campbell
You can't do anything on the Internet that you can't do in real life, but the Net lets you do it faster and in view of global audiences. When you're doing somewhat great, that's good. When you're making a gigantic mistake, it's less good. From a...
A Colorful and Exciting Source of Wholesale Goodies - Stephen Bucaro
----------------------------------------------------------- Permission is granted for the article below to forward, reprint, distribute, use for ezine, newsletter, website, offer as free bonus or part of a product for sale as long as no changes are...
Getting The Big Picture Series: Part 3-"Be Good To You" - Treci Cauthen
I'm from New York "the city that never sleeps" where things move at a fast pace, and things can get pretty hectic here. Sometimes you just have to say, hold everything, and take time out to regroup. Just like many of you who already have busy...
How to Meet Quality Standards with ISO 9001 - Chris Anderson
In today’s hectic business environment, it is vital that we are all on the same page, right? But how do we know if we meet those standards? Business owners and executives can avoid the uncertainty, and that’s where ISO 9001 certification comes in....
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A Hard Lesson Learned ....
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Written By:
Diane Hughes
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Are you like me? I like to handle things on my own so I don't even THINK about incorporating help with anything I am working on ... especially my business as a whole.
Well, I learned something new recently. It was a HORRIBLE experience that actually turned out for the better. Let me tell you my story:
I have a team of about 2000 associates. Since all my sites are hosted at Host4Profit except for the site that their websites are hosted on, I decided to transfer everything over. Well, I have transferred many sites before so I knew how it worked. I knew I would get access to Host4Profit before transferring with my registrar and that all I had to do was upload everything over to the new host while my old host was still active. This would make a seamless transfer. No one would ever know anything happened ...
To make a long story short, it didn't turn out to be as seamless as I hoped and things were a little messed up for about a day. Needless to say, I received TONS of emails!
"What happened?!"
"Where did you go?!"
"Give me my money back!"
"Hello? Are you there?"
Well, I couldn't ANSWER these emails because I was busy getting the transfer problem fixed. This caused most of them to email me a SECOND time, therefore doubling the amount of emails sitting in my email box! Stress was building as I worked to get the problem fixed ....
After the problem was finally resolved, I sent an update letting everyone know what happened. I got back to any emails - continued below ...
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continued ...
that I felt needed answering ... this whole thing took almost 18 hours of my time and NO SLEEP for me!
The stress and the fact that I had no sleep took it's toll on me. When I got some really rude emails from some angry customers and associates, I didn't take my own advice and let it sit until I calmed down. You know what I did instead? I gave refunds to all of them! I didn't even want to deal with it ... as a result, I refunded over $1000 in sales.
I know, I know ... you're asking yourself, "How could that be a good thing?" Well, it made me get out of my bull stubborn "I'll handle it all" attitude and incorporate some much needed help. Now I have someone to answer those emails, someone to answer those calls, and various other things. What a RELIEF! Why didn't I do it sooner?! :)
If you answered "Yes" to my first question above, heed my advice. Take off those bull horns and find a couple of people that you trust to help with some of your dauntless duties. And if your business is not big enough yet to incorporate help and you're handling it just fine ... don't forget this advice when it grows right before your very eyes ----
Copyright 2004 Diane Hughes
Diane C. Hughes * ProBizTips.com
FREE Report: Amazingly Simple (Yet Super Powerful) Ways To Skyrocket Your Sales And Build Your BusinessInto A Tower of Profits! ==>> http://madmarketer.com/diane
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| _Additional Resources ... |
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Looking for Free advertising, here it is! - Veronica Bath
There are lots of ways to advertise for free but they are time consuming so I guess technically, they are not free because your time is worth something! But if you have the time and not the money this is for you. I posed the question of “free...
Speak With E's Part 1 - Sandra Schrift
“Educate, Energize, Entertain, and provide an experience for your audience” 1. The most important objective of any speaker is to appear credible and knowledgeable about the subject. 2. Embrace your audience. Remember, it is about them, not...
Stretching Your Marketing Dollars--7 Cheap and Easy Ways to Market on a Budget - Mohamed Rabea
Just because you have to stretch your marketing dollars doesn't mean their effectiveness will decrease. The easiest marketing solution is often to simply throw money at a problem. But that is rarely the most effective. When Businesses are forced to...
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