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Further
Reading ...
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Executive ESP : A Pathway To Success - Jeremiah P Huck
We all have psychic abilities that we use daily, although most of us don't even realize that. The full study of this issue would take many books, and years of experience to grasp all the factors. Since we can't do that here, we can still focus on...
"Is Your Dog Selling eBooks Too??" - Ewen Chia
Just the other day, I stumbled across a website selling ebooks about pet food...it was set up by Spike, a Bull Dog Just kidding! But it does seem that everyone is jumping, or had jumped on the 'ebook bandwagon' these days. No doubt, the online...
Managing Monsters in Meetings - Part 4, Quiet Participants - Steve Kaye
There are many reasons why someone would decline to participate during a meeting. While some of these may be valid, others may warrant intervention in order to hold an effective meeting. Approach 1: Encourage participation When you notice a quiet...
The MEAT Inside a Winning Proposal - Kris Mills
"Yep!" Preparing proposals is enough to make most people cringe. They take too long to prepare. They're absolutely boring to write and a real pain in the neck. Sound familiar? Having said all that, proposals have an enormous bearing on whether or...
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A Happiness Audit of Your Business?
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Written By:
Stephanie West Allen
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FROM SUICIDAL TO HAPPY WITH SMART CHAINSAW MOVES
Paddi Lund, an Australian dentist, working 60 hours a week, was close to suicide. He made a decision that profoundly changed his life and his success. He decided to focus his practice on happiness.
Paddi took a chainsaw to his reception desk and replaced it with a coffee bar. His patients are now served their choice from a large selection of coffees and teas. He installed a large kitchen and clients are met with the smell of baking bread instead of those dental smells we all know so well.
He took a chainsaw mentality to his client list, too. He fired many of them, keeping only those that met his ideal customer profile.
Paddi also instituted a Courtesy System so that everyone in his office -- both clients and employees -- is treated well. See the Courtesy System here:
http://www.uksmiles.co.uk/courtesy.htm
The System includes simple but effective guidelines, such as: “When you talk about a person who is not present, speak as if they are listening to your conversation.”
He made many other changes to bring happiness to his business. Read about them in his book Build the Happiness Centered Business. The book’s subtitle is: How you can find happiness in your business and reap all the rewards it brings, including increased profits, by following in the footsteps of a crazy dentist.
CRAZY?
What were the results of changing his to a happiness centered business? The door to his office is locked, with no sign on it. One can only become a client if referred by another client; his new clients are by invitation only. He does no advertising. His phone number is unlisted. Paddi now works 22 hours a week and - continued below ...
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continued ...
makes three times the average dentist’s income. Not crazy at all.
A HAPPINESS AUDIT
Anything in your workplace to which you should be taking a chainsaw? Is your business happiness centered? No? Then you are not taking one of the most reliable and enjoyable paths to success. Not sure? You might to want conduct a happiness audit.
SMILES ON DEMAND?
Some of you are saying, “Yeah, right. You can’t mandate happiness.” Agreed!
Here’s an amusing story about one CEO who issued an order that his company better be fun or else
http://www.rockymountainnews.com/drmn/business_columnists/article/0,1299,DRMN_82_1457517,00.html
You can’t order happiness. Becoming a happiness centered business takes many steps. But, oh, the joy and riches of all kinds that come to the business taking that first step -- following in the footsteps of one happy dentist.
©Copyright 2002 Stephanie West Allen
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Publishing Guidelines:
You have permission to publish this article as long as the resource box is included. Do not edit it in any way without permission. Please let me know of its publication by sending either a website link or a courtesy copy of your publication to Stephanie@allen-nichols.com
Thank you very much.
About the Author
Stephanie West Allen, JD, brings happiness, humor, and motivation to associations and organizations. http://www.allen-nichols.com
Contact her for a free questionnaire to conduct a happiness audit of your business. mailto:Stephanie@allen-nichols.com
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| _Additional Resources ... |
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Separating Business From Home Life - Yasmeen Abdur Rahman
If you're a home-based business owner, it could be difficult to manage your time. Since your office is located within your home, you tend to spend much more time working in your office than spending quality time with your family. There is that...
Corporate Team Building - Kate Hufstetler
There is a WHOLE lot of talk these days about Corporate Team Building. There are many, many options: vacation packages, rope courses, on-going office games, ice-breakers, etc. Management can also purchase videos, books, and seminar packages to...
10 Quick Steps To A Home Business Marketing Plan - BB Lee
10 Quick Steps To A Home Business Marketing Plan by BB Lee (c)2003 (500 Words) Did your know that without a solid marketing strategy your home based or small business will struggle to find success. You will need a marketing plan or strategy to...
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