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On the crossing of continents - Cameron Lindblom
Cyprus is situated in the north-east Mediterranean on the crossing of three continents - Europe, Asia and Africa. This strategic location ensured development of the island as an international business center with high-quality service, vast...

All About Postcard Printing Services - Mart Gil Abareta
Postcard printing services continue to expand in recent years. Individuals and companies have realized its importance, and have warmed up to postcards as a smart personal means of communication and an efficient business strategy. Being aware of the...

Taking Your Words Seriously - Nan S Russell
When we ordered the stained glass window as an accent piece for our home, the artist-proprietor told us he was a bit behind. “So," he said, “to be on safe side, plan on six months." That was two years ago. We still don’t have the window. Each time...

Banish Those Bookkeeping Blues! - Tracey Lawton
Are you one of those people who are guilty of just stuffing your receipts into a folder and thinking 'I'll sort that out when I've got time'? Do you need a more organised bookkeeping system, nothing too flash, just something that's simple and easy...


 

6 Ways Small Businesses Can Survive In A Crazy Economy

Written By:
Denise O'Berry

Contrary to popular belief, small businesses can survive a crazy economy by taking some proactive steps.
1. Provide spectacular customer service -- every time. Have a friend or colleague visit your business and provide feedback from a customer’s perspective. This person should be unknown by your staff and willing to provide a candid assessment.
2. Make sure your front and back office work like a well-oiled machine. Are the front line and the back office telling your customers the same thing?
3. Manage your customer relationships -- return customers take the least amount of effort -- use that to - continued below ...





continued ...
your advantage. Keep in touch often.
4. Review your strategic plan monthly (weekly is even better). Make sure you’re doing the things that will get you where you want to go.
5. Adjust your strategic plan as necessary. Your "smallness" makes you more flexible.
6. Communicate, communicate, communicate -- with your employees and your customers. Nurture those relationships. Ask for feedback often.

Small Business Expert Denise O'Berry helps business owners take action to grow their business. Find out more at http://www.deniseoberry.com



_Additional Resources ...









A Typical Frustration In A Home-Based Business - Kirk Bannerman
The source of frustration addressed in his article may be all too familiar if you happen to work at an Internet-based home business which relies on personal relationships and/or teamwork. I am often contacted by members of my business team...

7 Top Home Business Time Wasters - BB Lee
What I call "Time Wasters" is any action interfering with running your home based business. What Are The 7 Most Common Time Wasters? Check Out The Following! 1. Email. Email is without a doubt a very important factor in operating your...

Not An Affiliate? Why Ever Not? - Marianthi Iatridou
If the idea of pursuing a living on the net has repeatedly crossed your mind but you still haven't found a way to implement it, then affiliate programs are going to break the ice for you. Affiliate programs are a lot like learning how to swim...



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