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Further
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YOU CAN DO BUSINESS ONLINE 101 - Scarlet S Paolicchi
In this article I will share a lot of links with you that I found helpful because for me finding the links and sorting through them is the most time consuming project in setting up an online business. The first step is setting up your website. If...
5 Top Tips For Attracting Targeted Traffic - Steve Shaw
One of the most common needs of online business owners is traffic. Without traffic, your web site barely exists, and is unlikely to make any profit whatsoever. With traffic, you stand a much greater chance of success - but not just any traffic. ...
What Does An Ex-Basketball Coach Know About Pulling Web Metrics? - Jason Blackston
In my previous life..... Actually, my previous JOB life, I was a physical education teacher and the varsity girls basketball coach. This is where I learned about testing, or as my mentors on the internet say, "Pulling Web Metrics." Simply put,...
All Roads Lead To Rome - John Colanzi
All Roads Lead to Rome by John Colanzi In the ancient world, long before telephones, computers and other modern methods of doing business, Rome was a hub of commerce. The merchants of the day had a saying, "All roads lead to Rome." Luckily with...
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10 Tips to Cope with Negative Emotions at Work
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Written By:
Dr. Rachna D. Jain
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It’s a fact of life - if you want to succeed in business, you need to know how to interact and communicate effectively with your employees, business partners, vendors, prospects, and customers. As a small business owner, this might involve rapid shifting from one type of language to another. For example, how you’d explain your expectations to your employees might be different than how you’d convey these to your business partner or potential client.
As we all know, sometimes language breaks down, and communication grinds to a halt. This can leave the owner feeling irritable, angry, frustrated... and with a desire to vent to his/her employees or staff.
While there may be instances that such sharing would be appropriate or helpful, there are many instances where this is not the case, and venting anyway may result in a significant loss of credibility and respect from key employees and contacts.
So, what are some effective ways to manage emotions in the work place environment?
1.Good self-care is the best medicine. An employer who tends to his/her own physical, emotional and mental needs, regularly, is going to be more adept at managing negative or hostile emotions at work. Start with adequate sleep, good nutrition, and regular exercise.
2.Know what anger and frustration feels like to you - both in your head and in your body. Sometimes, we can get really “cut off” from our feelings and act rashly without knowing why. Spend some time knowing what anger feels like to you, and where you notice it in your body.
3.Take a 10 minute walk. When you desire to “vent”, excuse yourself from the office and take a brisk 10 minute walk around the parking lot or neighborhood. This will clear your mind and may save you from losing your temper.
4.Vent to a mentor, coach, or trusted colleague. The act of sharing your frustration and fears will calm you down. These people can support you and help you move forward.
5.Ask, “What am I afraid of?”. Most often, anger or frustration appears when one of our fears has been activated. By going directly for the source of your feelings, you may be - continued below ...
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able to short-circuit them.
6.Make an exhaustive “do not want” list. In this list, you write down everything you do NOT want in the situation such as “to look foolish”, “to be unprepared”, etc.. Once you write this all down - ALL OF IT- you will clear your mind and be ready to generate productive solutions.
7.Distract yourself. Sometimes, getting your mind off the upsetting subject is enough to calm you down. Consider closing your door and playing computer games or something equally mindless (but absorbing). Shifting your focus will shift your attitude.
8.Ask, “What’s working about this situation?” This tip comes from Kurt Wright’s book, “Breaking the Rules”, and suggests that we all can manage stress better if we start looking at “what’s working” rather than “what’s wrong”. Many times, communication breakdowns or glitches can show you where better systems need to be created and placed and ultimately, will enhance the viability of your organization.
9.Take an action. Sometimes, when one piece of the business plan isn’t moving, it may mean that another part is ready to be acted upon. Rather than feeling annoyed and frustrated, transform that energy into positive movement forward, where you can.
10.Make a strong request. If you would like something to be different, start the process of making it so. Contact key people, letting them know that you’d like to work on the impasse, and make your needs and those of your business known. Sometimes, just communicating about your desires in the form of an appropriate request can move situations along.
Regular use of these tips will help you stay well balanced & happy as your business grows and flourishes. Try them and see!
© 2003. Dr. Rachna D. Jain. All Rights in All Media Reserved.
About the Author
Dr. Rachna D. Jain is a sales and marketing coach and Director of Operations for SalesCoachTraining.com. Sign up for her free email newsletter, "Sales & Marketing Secrets" To learn more or to contact Dr. Jain directly, please visit http://www.SalesandMarketingCoach.com
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Trading Baskets Part I - Floyd Snyder
Q. What is a basket? A basket is a group of up to 50 stocks that you can trade, manage and track as one entity. In another article, I wrote about a rather conservative method of being in the stock market. See: "A Triple Dipper: How to Make 3...
Business Plan Basics - William Cate
Business Plan Basics By William Cate Few business plans are well written. It's why reviewers rarely read beyond the first page of the Executive Summary. It's why Venture Capital Firms can review over ten thousand business plans and fund only one. ...
How to Use Free Articles to Explode Your Internet Business! - Michael Ingles
In this article I will show you how to use articles to explode your internet business. Writing articles and posting them on the internet can pull in a flood of traffic to your web site. You may be asking yourself "how can writing a simple...
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